Golf Shop Attendant

Why Deerhurst Resort?

Nestled in the heart of Muskoka, Deerhurst Resort can become your new office with a view. Becoming a Host unlocks a world of opportunity to not only grow your hospitality career but yourself as well. On top of the beautiful and relaxing surroundings Deerhurst Hosts enjoy complementary activities such as Golf, Canoeing, Kayaking etc. Discounts on food, clothing and our concessions, such as water skiing, paintball, ATVing. Affordable staff housing is available on site and includes laundry, internet, shuttle service. Join our team and find out why thousands of people visit Deerhurst every year. Apply to Deerhurst today, Muskoka’s preferred place to work and play.

Position Summary

The Golf Shop Attendant’s primary function is to assist with the daily operation of the golf course. Their focus will be on properly checking-in guests and members for play, as well as booking in future rounds of golf and assisting with the organization and sales of merchandise. They will act as a guest service representative to all members and guests.

Duties & Responsibilities

• Books starting times
• Checks in golf guests and golf members
• Assists with recording Golf Shop inventory
• Counts and tracks incoming inventory of all pro shop merchandise
• Prices each item before it goes out into the shop
• Answers Golf Shop telephones
• Informs the Assistant Golf Professional of any items that need to be reordered
• Provides exceptional and professional service to our guests and hosts
• Ensures the well-being of our guests and hosts by being alert to and reporting potential hazards
• Comfortable making decisions and develops recommendations for effective problem solving
• Ensures up to date knowledge of point of sale system
• Maintains up to date knowledge of resort and its amenities
• Maintains a professional appearance at all times
• Completes special projects in a timely manner as requested
• Complete all other duties as required

Education & Experience

• High School Diploma an asset
• Knowledge of golf merchandise and golf equipment an asset
• Previous experience at a golf course an asset
• Experience handling cash an asset
• Experience working with computers an asset

Skills & Abilities

• Guest oriented with an outgoing, sincere, helpful, caring and friendly personality
• Teamplayer
• Has initiative within given guidelines
• Pays precise attention to detail, order and cleanliness
• Has exceptional energy, flexibility and professionalism
• Has effective communication skills (verbal, listening, writing)
• Has exceptional phone manner
• Has strong selling skills and has knowledge of golf shop merchandise
• Able to handle cash with accuracy
• Computer knowledge
• Able to adapt in a fast pace, constant changing environment within a dynamic work schedule

• Able to maintain composure and objectivity
• Able to handle problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
• Able to evaluate and select among alternative courses of action quickly and accurately
• Is flexible with their schedule, shift work, evenings, weekends and holidays as business levels require, potential of overtime when required.

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