Banquet Bartender

Join Our Team at Bayview Wildwood Resort:

Welcome to Bayview Wildwood Resort, where breathtaking views meet exceptional hospitality. We are currently seeking passionate and dedicated individuals to join our team and contribute to creating unforgettable experiences for our guests.

Experience:

• Lakefront Living: Enjoy the opportunity of working steps away from the beautiful waters of Sparrow Lake, where you can unwind during breaks with a stroll along the shoreline or take advantage of complimentary four-season activities.
• Adventure Awaits: Embrace the thrill of outdoor adventure with complimentary access to hiking trails, kayaking, paddleboarding, and more. Discover the natural wonders of the area during your time off.
• Culinary Delights: Indulge your palate with access to our dining options, featuring locally sourced ingredients and creative culinary offerings. As part of our team, you’ll have the opportunity to taste our menus.
• Perks: Enjoy our Sunray Group Hotels discounts on Resorts of Ontario affiliated properties.

Three daily meals provided, potential onsite accommodations.

Training in all vocational aspects of the role is provided.

Depending on the length of service or whether the position is regular or temporary, Bayview Wildwood Resort provides additional benefits to team members:

– Vacation and Bereavement leave
– Health insurance – life, disability, dental, employee assistance, vision care
– Retirement savings plan – with matching employer contribution
– Discounts on International Choice Hotels including Ascend Hotel Collection, Comfort Inn, Quality Inn and Clarion.

We provide uniforms and name tags, and outerwear, depending on the needs of the position.

Refreshments are available to staff members throughout the day

About Us:

Bayview Wildwood Resort, a historical lakeside resort on Sparrow Lake, traces its roots to 1898 when the Stanton family hosted visitors arriving by steam locomotive train, for fishing and summer recreation.

Today, we are owned by the Sunray Group, one of Canada’s fastest growing hospitality and development companies and part of the Ascend Collection of Choice Hotels world-wide.

Our mission is to give our guests and employees a resort experience that will leave great memories for years to come. This will be accomplished with the combined efforts and focus of team members in providing courteous and attentive service. We strive to provide a guest experience that will exceed expectations.

Summary of Position

Responsible for the bar area and serving alcoholic beverages to guests, requiring exceptional customer service.

Key Relationships

Internally: Provide all essential information to department heads and employees.

Externally: Continuous contact with all guests requiring exceptional guest relations.

Qualifications

Note: The following qualification requirements are only representative of minimum levels of education, knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.

Education

Essential:
1. High School Diploma or Vocational equivalent.
2. Ability to communicate and comprehend both orally and written in English with employees and customers.
3. Smart Serve certificate.
4. Ability to compute mathematical calculations.

Desirable:
1. Hospitality & Tourism related diploma and/or certificate.

Knowledge

Essential:
1. A minimum of 1-year experience in food & beverage and/or bartending.

Desirable:
1. Previous hotel and resort experience.
2. Previous experience with the use of “Silverware” POS system

Skills & Abilities

Essential:
1. Excellent customer service skills in order to maintain an exceptional rapport with customers and employees.
2. Ability to work independently and under pressure in a fast paced environment.
3. Excellent communications skills with an enthusiastic attitude.
4. Ability to work cooperatively with employees and managers as part of a team.
5. Ability to focus attention on details, prioritize, organize and follow up.

Mental Effort required to perform the job:

· Extensive mental attentiveness and listening is required when handling guests.

· Ability to handle customer complaints and listen to customer concerns and suggestions.

Physical Effort required to perform the job:

• Standing on a hard surface for long periods of time.
• Moderate degree of bending, stretching and lifting beer cases and ice while stocking the bar, up to 25 lbs.
• Continuous lifting of trays while walking and bending to serve customers.

Duties and Responsibilities

1. Maintain complete knowledge of and comply with company and departmental policies and procedures.

2. Maintain related knowledge of fire and health & safety policies & procedures.

3. Maintain company and professional knowledge within the bartending function by attending training workshops, meetings and continuing education courses as needed.

4. Maintain client and company confidence by keeping information confidential.

5. Maintain a positive working relationship with team members and management as part of a team.

8. Assist in setting up and organizing department work area with designated supplies and maintain cleanliness at all times.

9. Responsible for providing excellent customer service and professional communication at all times with guests, visitors and employees.

10. Ensure that all guests and visitors are greeted as per the standard greetings at all times.

11. Handle guest complaints and issues efficiently and effectively as per company policy & procedures while maintaining excellent customer service.

12. Serve all customers as per smart serve requirements.

13. Prepare beverages according to standard recipes.

14. Balance cash and verify postings daily as per company policy and procedures.

15. Maintain the cleanliness of the bar area and dining room.

16. Responsible for keeping the bar stocked at all times.

17. Serve in the dining room as necessary. Refer to Server job description for detail.

18. Responsible for “lock up” procedures of the resort as per company standards.

• Ensure cash box/till is accurate and all money is accounted for daily.
• Ensure accuracy in regards to handling and recording payments properly and cash receipts.
• Responsible for cash shortages on shift as per company policy and procedure.
• Responsible for alcohol shortages and spillage on shift.
• Suggest new and less expensive ways of performing tasks, systems etc.

WORKING CONDITIONS while performing the job:

• Required to work indoors and outdoors therefore climate will vary.
• Works frequently with a variety of bar tools i.e. opener, shaker, mixer etc.
• Uses a variety of cleaning products (please see MSDS in department)
• Works frequently with a variety of financial machines i.e. interact, visa, P.O.S machines etc.

We are committed to an inclusive, barrier-free recruitment and selection process and workplace. If you are contacted for a job opportunity, please advise Human Resources of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Alternative, you can email your resume to [email protected]

Bayview Wildwood is an organized workplace where team members are represented by Unifor Local 1411, and wage rates and conditions of employment are contained in a three-year collective agreement valid to January 31, 2025.

Job Types: Full-time, Part-time, Fixed term contract, Seasonal
Contract length: 6 months

Pay: From $16.55 per hour

Expected hours: 20 – 40 per week

To view original posting click here.

The job description(s) presented in this posting are solely that of the employer. Explorers’ Edge is not responsible for the accuracy, reliability or currency of this information and does not accept any liability for the conduct and/or practices of employer.