Smarter Hiring. Stronger Teams. Better Retention.

Building Strong Tourism Teams: Practical Strategies for Hiring, Onboarding, and Retention

Finding and keeping great staff remains one of the most significant challenges facing tourism and hospitality operators today. Whether hiring for seasonal peaks or year-round roles, the ability to build a strong, respectful workplace culture is essential to delivering exceptional visitor experiences and sustaining business success.

This practical webinar will provide tourism operators with clear, actionable strategies to strengthen their workforce, from smarter hiring practices and structured onboarding to workplace policies, retention tools, and leadership approaches that foster positive workplace culture.

Participants will learn how to reduce turnover, set employees up for success from day one, and create environments where people feel valued, supported, and motivated to stay.

Topics will include:

  • Smarter hiring practices that prioritize values, fit, and long-term success
  • Practical onboarding approaches that build clarity, confidence, and engagement
  • Essential workplace policies and legal foundations every operator should have in place
  • Proven retention strategies that reflect today’s workforce expectations
  • Leadership practices that shape respectful, healthy workplace cultures
  • Live Q&A with opportunity to address operator questions

This session is designed specifically for tourism and hospitality employers across Muskoka, Parry Sound, Algonquin Park, and the Almaguin Highlands who are looking to strengthen their teams and build more resilient, sustainable businesses.

  • Thursday March 12, 2026
  • 11.00am – 12.00pm
  • Zoom – Online

CLICK HERE to Register


About the presenter.

Leah Brammer, Founder and HR Executive at brae. HR

Leah is the HR partner CEO’s and founders call when the people side of the business starts slowing growth.

She works with CEOs and leadership teams to address underperformance, strengthen accountability, improve hiring strategy, and build scalable people systems that actually hold up as the company grows.

With over a decade of experience supporting startups and scaling businesses across the globe, Leah embeds directly with leadership teams to provide clear guidance, honest feedback, and practical structures that stick.

Her focus is simple: stronger leaders, clearer expectations, and teams that perform without constant oversight.