Food and Beverage Server

Website Hidden Valley Resort

Hidden Valley Resort is looking for Servers to join our Dining Room team.

Summary

Serve guests food and beverage in a gracious professional manner. Provide a comfortable, exceptional dining experience through the consistent implementation of our existing steps of service. Maintain and improve check averages to ensure the financial success of the operation.

Essential Functions

  • Anticipate guests’ needs, respond promptly and acknowledge all guests.
  • Provide prompt, efficient and gracious service to guests, including artfully describing menu items, taking food and beverage orders and correct use of the point of sale computer system, ensuring timely service.
  • Maintain accurate set-up & cleanliness of the dining room on a daily basis. This includes polishing of glassware & silverware, folding/rolling napkins, etc.
  • Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Makes and presents drinks using standard ingredient recipes with a sophisticated style.
  • Correctly settle all guest checks, correct handling of cash, credit, room charge, gift certificates and city ledgers.
  • Be familiar with hotel services/features and local attractions/activities to respond to guest inquiries accurately.
  • Actively participates in Safety Programs and abides by all injury reporting and safety behavior requirements.
  • Participate in and support hotel efforts towards community service, sustainability and environmental initiatives.
  • Perform other duties as directed, developed or assigned.
  • Comply with attendance rules and be available to work on a regular basis.
  • Monitor and maintain cleanliness, sanitation and organization of all service areas in accordance with departmental procedures.
  • Work quickly and safely at all times.
  • Maintain and comply with all departmental policies/service procedures.
  • Maintain positive guest relations at all times.
  • Perform any other job-related duties as assigned.

Requirements

  • Smart Serve Certification
  • Minimum 1 years of Server experience in a Restaurant setting.
  • Experience providing excellent customer service in a fast-paced environment.
  • A positive attitude and ability to work well under pressure with all coworkers.

Must be legally entitled to work in Canada without restriction

Job Types: Full-time, Part-time, Permanent

Pay: $16.55 per hour

To view original posting click here.

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