Front Desk/ Reservations Agent

Website Severn Lodge

Front Desk/ Reservations Agent

Reporting to our Guest Experience Manager, Front Desk Agents provide our guests with their first impression of Severn Lodge.

Roles & Responsibilities:

  • Checking guests in and out
  • Providing information about the resort and surrounding areas
  • Answering telephone inquiries and taking reservations
  • Servicing guests in the gift shop

Qualifications:

  • Excellent communication and problem-solving skills
  • Ability to work cohesively in a team environment
  • High levels of organization
  • Outgoing personality

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To apply for this job please visit severnlodge.com.