Host/Hostess

Website Stacked Pancake & Breakfast House

Job Summary:
We are seeking a friendly and outgoing individual to join our team as a Host/Host. As a Host/Host, you will be the first point of contact for our guests, providing them with exceptional hospitality and ensuring a positive dining experience. Your excellent customer service skills and ability to communicate effectively will contribute to the overall success of our restaurant.

Duties:
– Greet guests with a warm and welcoming smile
– Escort guests to their tables and provide menus
– Assist in seating arrangements to accommodate guest preferences and group sizes
– Maintain knowledge of daily specials, menu items, and promotions
– Answer phone calls and assist with reservations or inquiries
– Manage waitlist during peak hours and provide accurate wait time estimates
– Monitor dining areas to ensure cleanliness and proper table setup
– Collaborate with servers and kitchen staff to ensure smooth flow of service
– Handle guest concerns or complaints in a professional manner
– Assist in maintaining a clean and organized lobby area

Skills:
– Previous experience in a hospitality or customer service role preferred
– Strong communication skills, both verbal and written
– Excellent phone etiquette and ability to handle high call volumes
– Ability to multitask and prioritize tasks in a fast-paced environment
– Knowledge of POS systems and basic computer skills
– Positive attitude and willingness to help others
– Ability to work well within a team

If you have a passion for providing exceptional guest services in a restaurant setting, we would love to hear from you. Join our team as a Host/Host and contribute to creating memorable dining experiences for our guests.

Note: All positions at our establishment are paid positions, including internships.

Job Types: Full-time, Part-time

Pay: From $16.55 per hour

Expected hours: 03 – 40 per week

Benefits:

  • Discounted or free food
  • Flexible schedule
  • On-site parking

Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday
  • On call
  • Weekends as needed

Supplemental pay types:

  • Tips

Experience:

  • Hospitality: 1 year (preferred)
  • Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 2024-06-05

To view original posting click here.

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